RETURNS AND EXCHANGES
We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 28 days of the date of despatch so long as it remains in a saleable condition. We will refund the price of the item and delivery to the purchaser.
Please ensure that all items are returned in their original packaging and addressed to The French House. We recommend you return items by registered post, as we cannot be responsible for items lost prior to delivery to us.
Occasionally, in spite of our endeavour to package goods correctly, they may arrive damaged. In these cases, or in any other that occur through our fault, we are happy to exchange the goods or offer you a full refund, including the postage costs.
Contact us on 0870 9014547 for more information.