CANCELLING ORDERS
If you wish to change or cancel an order please contact us on 0870 901 4547 any time between 9am and 5pm. It would be helpful if you could have the date of your order to hand or, ideally, your order number.
Orders are normally processed immediately so we may have already packaged your order and made arrangements for it to be sent to you. If this is the case then we cannot always stop the order from being sent. Once you receive the order, you will have to return it to us within 28 days of delivery (see our returns section for further details on our returns policy).
If you wish to cancel the order after delivery, we will refund the cost of the item plus the cost of delivery.